FAQ's

Here’s some answers to questions you may be having.

This is a difficult question to answer because it depends on the scope of work. We aren’t a
factory, think of us as marketing artisans; we find it important to put dynamic thought and care
into every project. That being said, on average our timelines will be close to this:

  • Basic Graphic Design Projects (logos, business cards, etc.) – 2 business days
  • Major Graphic Design Projects (pitch decks, video) – 3-5 business days
  • New Website Preview – 6 business days
  • Newsletters / Blogs – 2-3 business days
  • Social Media Plan Preview – 2-3 business days

Our services are built on efficiency, talent and our team’s collective creativity. It can take a
talented individual 20 minutes to create something that could take a less experienced person 10
hours, when they are focusing on the wrong tasks. In the workplace, we do away with the
superfluous extras that waste time, and only focus on your business needs

No. We specifically do not niche into any specific industry. We believe that this approach brings
more value to all of our clients no matter what domain they are in. For example, we might learn
something from the technology sector and apply it to your financial services. If you are looking
for someone to completely steer the direction of your company and marketing, then we aren’t
going to be a good fit. If you are seeking a team of talented creatives to expand on your
marketing services with flare, Dingus & Zazzy has entered the group chat.

Every. Single. Day. We contact you every freakin’ single (business) day. We pride ourselves on our dedicated follow-up, we just *really* care okay? We might be standing outside your window right now with a boombox. We are going to engage with you every business day, keeping you updated and working diligently on your company’s marketing.

Our inbox and phone lines are actively monitored on weekdays from 9am to 5pm MST. The best way to reach your Project Manager is via email, or to book an appointment for a dedicated time slot on Google Meet or telephone. Our phone line is available for any emergencies you may have, but encourage you to book a time slot to discuss with your Project Manager directly.

That’s right. We hate contracts. If you love us, you’ll stay forever. You can try it for a month and if it’s not for you, you can try something else out! As long as you are an ongoing client with us, your rate will never change. That being said, we do recommend a three month commitment together, so we can really dive into transforming your marketing altogether.

Once your agreement and payment details are finalized, one of our Project Managers will reach out to book an on-boarding meeting with you. Your billing cycle will only start on the date of your first on-boarding meeting. During your on-boarding meeting, we learn all about your business and workshop how we can help achieve your goals.

It’s all in the name, and our company name says it all. We don’t work with clients who don’t have a sense of humour, and they usually shy away from the weirdness anyways. We want to be the right fit for your business and deliver a marketing service with personality. If we get the feeling that we aren’t necessarily gelling, we will initiate a conversation to see what we can adjust in our partnership to better suit your business needs.

It’s not you, it’s me? Let’s be honest, a business partnership is a lot like a relationship: everyone should have a good time and get what they want! If the fit is right, you’ll know.

Absolutely! You can pick two to three specific services and we can do those on an unlimited basis. Opting for 3 services? Just get ’em all and let us take everything off your plate.

Ready to work with us?